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policies :: General Information

  • UNIT PREPARATION
    Your vacation property will be cleaned and provided with fresh linen, soap, firewood and paper products prior to your arrival. To maximize your privacy, housekeeping will not enter your property once you have arrived, unless you specifically request services at the time of check-in. All units have fully equipped kitchens with microwave oven, direct dial telephone, wood burning stove or fireplace. Please bring beach towels if your property includes clubhouse facilities or spa. Crib and rollaway rental services are available.
  • MINIMUM STAY
    Five nights during Holiday Season, three nights all other times. (Exceptions may be possible with surcharge)
  • DEPOSIT
    A deposit in the equivalent of a two night rate will be required at the time of booking via credit card (VISA, DISCOVER, MASTERCARD.) Final payment due 30 days prior to arrival date via credit card, personal check, cashiers check or money order.
  • CHECK-IN / CHECK-OUT
    Location: Americana Resort Properties, 135 Main Street in the Dillon Centre above the Summit Bowling Center.
    • ARRIVAL: Between 4:00 - 6:00 PM
    • DEPARTURE: By 10:00 AM
      Late departures will be assessed a fee of one night's lodging.
  • CANCELLATION POLICY
    Written reservation cancellation or changes must be received at least 31 days prior to arrival date to receive refund less $75.00 cancellation/handling fee. If written cancellation occurs 30 days or less prior to the arrival date, all monies are forfeited. DELAYED ARRIVALS AND EARLY DEPARTURES ARE CONSIDERED CANCELLATION. (Exceptions may be possible only at the discretion of Americana Resort Properties.)
  • INTEREST BEARING ACCOUNTS
    All interest earned on advance deposit trust accounts shall inure solely to the benefit of Americana Resort Properties.
  • TELEPHONE AND DAMAGE DEPOSIT
    Credit Card number or deposit of up to a two night rate is required upon arrival. Deposit will be released within 30 days after departure if no telephone charges, damage or excessive cleaning has been incurred.
  • PETS
    Due to condominium regulations, NO PETS are allowed in any of our properties.
  • LIFT TICKETS
    Adult and child's daily and multi-day tickets may be purchased in advance at our front desk when you arrive or at any time during your stay.
  • TRAVEL AGENT/TOUR OPERATOR PARTICIPATION
    Your participation is welcome! Special group arrangements can be made and commissions are paid promptly with a three night minimum stay ( five nights 12/23 - 1/1/01 ).
  • AREA ACTIVITIES
    Our Activities Desk will be able to help you make the most of your vacation! Our friendly and experienced staff can help plan your vacation, including concerts and special events, lift ticket purchases, sleigh and balloon rides, restaurant recommendations, ski lessons and bicycle rentals, just to mention a few. Call us at 970-468-8363.